{"xsrfToken":"b6367ff5cf469bece1d5eab3a53f773eaf579a80_lout","branding":{"id":"9","key":"tsfup","name":"Upstage Partner Technical Support","portalBaseUrl":"/servicedesk/customer/portal/9","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/9/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#6f50d9","headerLinkHoverBGColor":"#6f50d9","headerBadgeColor":"#6f50d9"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3b85a1f4-3857-41f5-8312-3440c5484db9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOWEyNDljNi0xYzc5LTQxMDAtODdmMS1iMjQyZmVhNDUzZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNiODVhMWY0LTM4NTctNDFmNS04MzEyLTM0NDBjNTQ4NGRiOSI6WyJyZWFkIl19LCJleHAiOjE3NTI2MTgyMDgsIm5iZiI6MTc1MjYxNzYwOH0.7kdj7oczxoFjhfryZMNvshbsAy9fvVAImG_oMAf_hiU&client=09a249c6-1c79-4100-87f1-b242fea453d8&mode=fit","logoId":"3b85a1f4-3857-41f5-8312-3440c5484db9","isLogoAvailable":true,"helpCenterTitle":"Upstage Help Center","sharedPortalName":"Upstage Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Upstage Help Center","sharedPortalName":"Upstage Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"Welcome to Upstage Help Center","sharedPortalName":"Upstage Help Center","localeDisplayName":"Korean (South Korea)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#9ca3af","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/85570c7a-4672-4ff8-8da9-393eed015fd3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOWEyNDljNi0xYzc5LTQxMDAtODdmMS1iMjQyZmVhNDUzZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg1NTcwYzdhLTQ2NzItNGZmOC04ZGE5LTM5M2VlZDAxNWZkMyI6WyJyZWFkIl19LCJleHAiOjE3NTI2MTgyMDgsIm5iZiI6MTc1MjYxNzYwOH0.JGDcaVxYdxnrj4t7MkzFAs4mJ_mT_jxfV9MmiosRL7k&client=09a249c6-1c79-4100-87f1-b242fea453d8&height=300&mode=fit","bannerMediaApiFileId":"85570c7a-4672-4ff8-8da9-393eed015fd3","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#000000","hasTopBarBeenSplit":true},"portal":{"id":"9","key":"tsfup","projectId":10048,"serviceDeskId":9,"name":"Upstage Partner Technical Support","description":"<p>Welcome! You can raise a request for Technical Support for Upstage Partners using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","reqTypes":[{"id":"10144","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"","icon":10632,"iconUrl":"https://get.support.upstage.ai/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10632","groups":[22],"key":""},{"id":"10244","name":"Solution installation request","descriptionHtml":"","callToAction":"Solution installation request","introHtml":"","icon":10631,"iconUrl":"https://get.support.upstage.ai/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10631","groups":[22],"key":""},{"id":"10143","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"","icon":10633,"iconUrl":"https://get.support.upstage.ai/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10633","groups":[22],"key":""}],"reqGroups":[{"id":22,"name":"General"}],"orderMapping":{"22":[10143,10144,10244]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PTS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOWEyNDljNi0xYzc5LTQxMDAtODdmMS1iMjQyZmVhNDUzZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI2MTg4MDgsIm5iZiI6MTc1MjYxNzYwOH0.hUJH516BIWW11DgTPGQFSRkLS_TUp6gCW_G5S2ubLJQ","targetCollection":"upload-project-10048","endpointUrl":"https://api.media.atlassian.com","clientId":"09a249c6-1c79-4100-87f1-b242fea453d8","tokenDurationInMins":20}},"reqCreate":{"id":10143,"projectId":10048,"issueType":{"id":"10143","name":"Submit a request or incident"},"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"","instructions":"","icon":10633,"iconUrl":"https://get.support.upstage.ai/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10633","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":false,"children":[]},{"value":"4","label":"Low","selected":true,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]},{"value":"10000","label":"No priority","selected":false,"children":[]},{"value":"10001","label":"Urgent","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/9/create/10143","requestValidateBaseUrl":"/servicedesk/customer/portal/9/validate/10143","calendarParams":{"firstDay":0,"date":"2025-07-16T07:13:28+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOWEyNDljNi0xYzc5LTQxMDAtODdmMS1iMjQyZmVhNDUzZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI2MTg4MDgsIm5iZiI6MTc1MjYxNzYwOH0.hUJH516BIWW11DgTPGQFSRkLS_TUp6gCW_G5S2ubLJQ","targetCollection":"upload-project-10048","endpointUrl":"https://api.media.atlassian.com","clientId":"09a249c6-1c79-4100-87f1-b242fea453d8","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/9?xdm_e=https%3A%2F%2Fget.support.upstage.ai&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1NjAzNTg0MTA3M2I2ZWFkMjMyYmIyY2ZjMjNmODJiNjVjZDk3MTA0ZjQ4OTA3M2FkMDYxNzM5YjI1MzUyMTZiIiwiaXNzIjoiZjU1Y2E4ZTAtNjBmMC0zZGEzLWFkY2YtZTBhNTYwNzAxYTU2IiwiY29udGV4dCI6e30sImV4cCI6MTc1MjYxODUwOCwiaWF0IjoxNzUyNjE3NjA4fQ.3Nyz-xfQzLTm042p6Gr0v-iipF4q8h6rOGXdHqLh2As\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImY1NWNhOGUwLTYwZjAtM2RhMy1hZGNmLWUwYTU2MDcwMWE1NiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2FnaTR3b3JrLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2dldC5zdXBwb3J0LnVwc3RhZ2UuYWkifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlBUUyIsImlkIjoiMTAwNDgifX19LCJleHAiOjE3NTI2MTg1MDgsImlhdCI6MTc1MjYxNzYwOH0.zv4bzZzNMptfxNu6_F-d0peD4pQtlnp3KbNIYAHZH60\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://agi4work.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.support.upstage.ai\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"PTS\\\",\\\"id\\\":\\\"10048\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"PTS\\\",\\\"project.id\\\":\\\"10048\\\",\\\"servicedesk.serviceDeskId\\\":\\\"9\\\",\\\"servicedesk.requestTypeId\\\":\\\"10143\\\"}\",\n \"timeZone\":\"Asia/Seoul\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://get.support.upstage.ai\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}